1. Acceptance of the Terms
By using Spinboss casino, you agree to be bound by these Terms & Conditions. If you do not agree with any of the terms, please do not use our platform.
2. Eligibility Requirements and Minimum Age
You must be at least 18 years old (or the minimum age required in your jurisdiction) to create an account on Spinboss casino. We reserve the right to request proof of identity and age before allowing you to access or use any services provided by us. If we believe that you are not eligible under applicable laws, we may suspend or close your account.
3. Geographic Restrictions
We do not intend for our services to be used by residents of countries where gambling is restricted or prohibited by law. By creating an account on Spinboss casino, you confirm that you reside in a country and/or region where online gambling is permitted under applicable laws.
4. Account Registration Rules
You must register through the Spinboss casino website using accurate information about yourself. We will review your registration request to verify the accuracy of the provided information.
5. One-Account-Per-User Policy
Each user can have only one account with us, unless we explicitly approve multiple accounts for a single customer in accordance with applicable laws and our internal policies.
6. Identity Verification and KYC (Know Your Customer)
As part of verifying your identity, you may be asked to provide certain documents or information. These requests are made pursuant to regulatory requirements as well as our obligations under anti-money laundering (AML) and combating the financing of terrorism (CFT) laws and regulations.
7. Account Accuracy Obligations
You must ensure that all account-related data is accurate, complete, and up-to-date at all times.
8. Account Security Responsibilities
It's your responsibility to keep your login credentials secure and not share them with anyone else. We may require you to reset your password or other security information in the event of suspicious activity on your account.
9. Login Credentials and Password Protection
You must use a strong, unique password for accessing your Spinboss casino account. You should never reveal your username, email address, or login credentials to any third parties.
10. Restricted Behaviour and Prohibited Activities
You may not engage in behavior that we reasonably believe could damage our reputation, disrupt the operation of the platform, or result in a violation of applicable laws.
11. Multi-Accounting and Fraud Prevention
We reserve the right to take measures to prevent multi-accounting, including but not limited to limiting your ability to register for multiple accounts from different IP addresses or at different times.
12. Bonus and Promotion Rules
Our bonuses and promotions are subject to terms and conditions which you can find on our website.
13. Wagering and Gameplay Conditions
Your bets will be made with real money, unless the game rules state otherwise (e.g., for tournament tickets in free games). We have no obligation to inform or remind you about wagering requirements before offering bonuses or promotions.
14. Bonus Abuse Prevention
We may refuse to pay out on a bonus if we suspect that it was obtained through abuse of our terms and conditions, collusion between players, or by any other means not allowed under applicable laws and regulations.
15. Deposits and Withdrawals (only if supported by source material)
By using Spinboss casino's payment system, you agree to the following rules: We will review each deposit request before processing it for use in your account; deposits must come from a trusted bank or e-wallet as indicated on our website; we may require further proof of identity and age verification before making withdrawals. Withdrawal requests will be made through secure channels and processed promptly.
16. Verification Before Withdrawals
Before you can make a withdrawal, we might request additional documents to verify the accuracy of your account data or payment details.
17. Processing and Review Procedures for Complaints and Refunds
We strive to resolve any issues that arise as quickly as possible but will take longer in some cases due to regulatory requirements or the complexity of an issue. You can contact our support team via phone, email, live chat on our website, or through a designated third-party dispute resolution service if you have concerns about your account or services provided.
18. Responsible Gambling Expectations
We want all our users to enjoy their experience with Spinboss casino in a fun and responsible way. Please note that gambling involves risk and should not be considered a form of income. We are licensed under the laws of the UK (License 39254), but your country's specific regulations must also apply when it comes to betting or gaming on our site.
19. Self-Exclusion and Account Restrictions
If you're concerned about problem gambling, please look at our responsible gambling policy page for tools that can help you manage this issue yourself, including limits, time-outs and self-exclusion from your Spinboss casino account through the UK National Online Self-Exclusion Scheme ('The Shed'), available here.
20. Game Fairness and RNG Systems
We use an independent 3rd party testing service to audit all of our games for fairness, so you can trust in their integrity when playing on our site. The outcome of every game is determined by a random number generator (RNG).
21. Technical Interruptions or Voided Gameplay
In the event that technical issues arise which prevent fair play during a wagering period or cause irreparable harm to either us or another customer, we may suspend your account temporarily while resolving these problems.
22. Suspension or Closure of Accounts
We reserve the right at all times (even without prior notice) to cancel accounts, stop providing services to you and retain all funds in them if:
23. Intellectual Property and Platform Ownership
We claim all intellectual property rights for ourselves, including copyrights, trademarks, trade secrets and goodwill associated with any aspect of Spinboss casino, whether they appear in a particular way on your local screens or anywhere else you see these symbols used by anyone who knows better than to take something without permission.
24. Limitation of Liability
You acknowledge that the Internet is subject to risks including hacking and virus contamination which can impair our ability to provide certain functions or protect data from unauthorized access, but in no event shall we be liable for loss or damage resulting directly from any third party's actions not caused by us intentionally unless you notify Spinboss casino within 24 hours after it happened.
25. Modification of Terms
We may modify these terms at our discretion without prior notice to users who then use the updated terms every time they visit and/or take part in contests, tournaments or any games hosted here on Spinboss casino as long as there isn't another agreement signed before you start participating which would overrule all others.
26. Contact or Support Guidance
Our support team is available 24/7 via live chat, email, phone to help resolve your queries quickly and efficiently.
